The key to building communication “USA” (Understanding, Support and Acceptance) is trust.

The key to building communication “USA” (Understanding, Support and Acceptance) is trust.

Dear Friends,

The manager’s role is to communicate in a manner so that the team understands what is being said and makes a decision to accept and support the message. The simple part is getting people to understand. The tough part is getting each individual on the team to decide – on his or her own – if they believe the message and will follow the manager’s direction. To make that decision, employees must trust the manager.

Trust is the core of communication. Without trust, does it really matter how charismatic you are, how you “wordsmith,” or how well you speak in front of your team? Without trust, does it matter how great your memo is? Speaking and writing well are important characteristics for managers to learn; but for long-term, sustained success, leaders must have their followers’ trust.

Trustworthiness is more than just a character trait that is valued in business … it is the foundation for building understanding, support, and acceptance.

Lead Well … Lead Right,

 

 

 

The key to building communication “USA” (Understanding, Support and Acceptance) is trust.

Dear Friends,

The manager’s role is to communicate in a manner so that the team understands what is being said and makes a decision to accept and support the message. The simple part is getting people to understand. The tough part is getting each individual on the team to decide – on his or her own – if they believe the message and will follow the manager’s direction. To make that decision, employees must trust the manager.

Trust is the core of communication. Without trust, does it really matter how charismatic you are, how you “wordsmith,” or how well you speak in front of your team? Without trust, does it matter how great your memo is? Speaking and writing well are important characteristics for managers to learn; but for long-term, sustained success, leaders must have their followers’ trust.

Trustworthiness is more than just a character trait that is valued in business … it is the foundation for building understanding, support, and acceptance.

Lead Well … Lead Right,